FAQ /Testimonials
Frequently Asked Questions
If you cannot find an answer to your question in our FAQ, you can always contact us
and we will be with you shortly.
YES, we do ship DMT carts domestically in US! DMT Vape House is a US vendor!
We have many returning customers from these countries. Shipping is very reliable secure and quick. Our costumers really praise us because our reliable shipping.
Don’t worry, we can handle this.
- If you spotted a mistake or mistype, please let us know ASAP via email or phone. Before the order is shipped, we can change your address right away.
- After your order has been shipped out, unfortunately, we cannot change or re-route the shipping address (for DPD shipments different rules apply, they can be re-routed).
- We will reship your order free of charge as soon as the tracking shows that it is returned to the sender. Refund is also possible, excluding shipping costs.
- Same rules apply if you moved while package was in transit, or in a case of force majeure.
Can I do something in between?
- We advise to keep an eye on the tracking. You can call your post office before the package arrives to notify them that it’s your package, so they can hold it at the post office. Or ask them to forward the package to your new address. Postal services do not charge for their forwarding service.
- If you know the people at the address on your order you can contact them and ask to either refuse the package or to collect it from them after the delivery.
We are always there to assist you and provide the best solution in every particular case.
United States – Registered shipping with USPS
UK – Royal Mail
Registered shipments are shipped with Deutsche Post, which are then transferred to the Royal Mail. Transit time to the UK with Royal Mail: 5-7 business days. These shipments experience no delays. After you have completed your order a Royal Mail tracking number will be provided and can be used to track your order all the way to your doorstep.
Europe – Registered shipping
All orders to Europe are transferred to DPD, a reliable partner that does not transfer your order to another carrier.
All orders are securely and discreetly packaged in plain cardboard boxes with no logo or mention of Psychedelia on the exterior of the box.
which is also good if you are doing affiliate marketing
No, yes we do not offer refunds and returns on all orders, if you are unsatisfied with a product or if your order never arrived don’t hesitate to reach out to us and we will work out a solution.
You can place an order through our websites shop page, and pay via any of the payment methods listed on the checkout page. It is not necessary for you to make an account before ordering, however you must be of legal age in your juristiction of residence to order.
All orders are processed (at which point you receive a tracking link) within 24hrs of payment being received, and orders are shipped monday-friday.
Orders are processed and shipped out within 24 hours of processing order.
Because of the nature of the products we sell, its a bit challenging to maintain a card processing payment gateway.
payment providers such as stripe and PayPal actually don’t support the sale of psychedelic related products
we ship from Portland OR
What our customers say about us?
Vladyslav N
Perfect quality and fast delivery. 5MeO-DMT is a very powerful psychedelic and I do not recommend using it if you’re new to psychedelics. You need to be very careful and respectful with this substance. This vape is a doorway to your true identity beyond form. The being that you are exists beyond time and space. You are eternal shapeshifter and there is nothing but you. Forever.
Christopher S.
Love it !!! Changes my life every experience
Maria Mak
I tried a 5 second hit with my vape set at 4.2v - it was not a mild experience haha so be careful! Beautiful stuff though,10/10 would recommend!
Jackma Kalin
Shipping is fast and the product weight is accurate to the amounts advertised.
Amily Moalin
Purchased the NN DMT Vaporizer. while it hit hard i felt it didnt last long enough, peaked at about 3-5 minutes before wearing off. not sure if it was just a bad batch or amount of DMT in the vape was low. nonetheless it was fun and decided to purchase the 5meo DMT vaporizer and freebase NN DMT.
Enagol Ame
Amazing quality products. Friendly costumer care.
nothing to complain about here.
Adam Smith
Amazing products, fast shipping but the DMT liquid was damaged and all leaked out of the Container i got a replacement though, i just had to wait for the whole process to go through
Bret T.
Curious about this 10% off for registered members 🙂 great products so far tried dead head chemist dmt vape for the first time 👌 looking forward to trying other Dmt brands !!thanks again
Darius
I’m currently asking about the 10% discount for new registered customers
Carson R.
I'm extremely pleased with customer service and product potency. I've ordered DMT carts multiple times and I'm very impressed with the quality of product!! Can't wait for it to be back in stock!
Matthew R.
Have the 0.5mL 5MeO cart on a 2.0-4v 510 battery and I'm loving the ease and quality of experience. I've had a few guided 5 trips, enough to know the catapult feeling and to feel safe in my body, and now I'm experimenting on my own.
Ryan L.
So had an issue with order, I reached out and apparently other people had same issue, was offered replacement or store credit with no hassle,
Denis A.
Wow! Fast shipping DC. 5meo dmt is not for weak lol. Strong stuff. Buzz like Salvia x100 with 1 hit
Maxwell S.
Speedy delivery, and compared to its DMT counterpart, the 5-Meo-DMT cartridge absolutely blew me away in terms of its potent effects. Would 10/10 recommend for experienced psychonauts.
Bob
Very good business, no hassle, good deals from time to time and surprise bonus items that makes you feel like you really got a good deal for your money's worth!
Shane J.
Awesome customer support. Had a mix up with my order and they fixed it right away. You can shop with confidence knowing they will back there products and services. They got back to me right away and had the issue fixed fast.
Norm
Curious to try these guys but worried from past experiences I won’t receive the product , have these guys been good to deal with in the past?
Barry M.
Truly an exceptional products, none of that copy crap sold in the streets. Customer for life.
Matthew m
the stuff i ordered just came through, waiting next month to try some new stuff!!
Neil P.
Have never been disappointed with the quality or customer service.
Jaime A
I tried a 5 second hit with my vape set at 4.2v - it was not a mild experience haha so be careful! Beautiful stuff though,10/10 would recommend!
Matt M.
Purchased the NN DMT Vaporizer. while it hit hard i felt it didnt last long enough, peaked at about 3-5 minutes before wearing off. not sure if it was just a bad batch or amount of DMT in the vape was low. nonetheless it was fun and decided to purchase the 5meo DMT vaporizer and freebase NN DMT. looking forward to trying those out.
Skier T.
Amazing products and delivery.
Corey B
Have yet to be disappointed
Adam Smith
Price are good and shipping is fast. Customer services is fast and impeccable. Thank you guys at DMT vape house
Alexander L.
Amazing products and great prices love this guys
Rob F.
UNREAL Customer service! Honestly, go dmt vape house team! Quality is perfect. LOVE the stickers LOL
Mike
Best Customer service ever! Super fast at shipping and fixing issues! My business will always be done here
Td
As another user pointed out, they were skeptical and so was I. But they shipped the product, emailed me and there was tracking information provided. All in all it was an awesome experience and I'd recommend this site! They even sent a sticker!
Tom
It's my fourth time shopping at DMT VAPE HOUSE, and all I can say is that they never disappoint... Quality products that feel like they get better every time... Worth every penny... Absolutely recommend... You're in good hands here... Amazing experience... Thanks 👊